Hillingdon A&E under extreme pressure

The Trust is currently facing significant pressure on services, and unprecedented attendances at our Emergency Department (A&E) at Hillingdon Hospital leading to extended wait times for patients seeking assessment and treatment.

The safety of our patients and our staff is always our top priority and we are working through who needs our help as quickly and as safely as we can. We must prioritise treatment for patients with life threatening conditions and injuries.

The Emergency Department is not always the first place to come when you require medical attention, and the alternatives can get people seen quicker and in a more appropriate place. If your condition is not life threatening, visit NHS 111 online in the first instance, contact your GP, contact a local pharmacy for advice, or visit an Urgent Treatment Centre.

If you are directed to alternative care facilities, please accept the advice of our teams, as this will be in your best interest, and they are prioritising patients who are in desperate need of medical attention.

If your condition is not life-threatening, please help the NHS by:

  • Visiting 111.nhs.uk or call 111 if you need urgent medical help and are not sure what to do. You can also ring 111 to get straight through to mental health advice.
  • Being ready to collect your family or loved ones from hospital as soon as they are medically well enough to leave. Hospital is not the best place to be once someone is ready for discharge.
  • Not coming to the Emergency Department with minor injuries, as you will be signposted elsewhere.
  • Using your local pharmacy if you can – they can help with a range of minor health issues including colds, skin problems and earaches. Every area has a late opening pharmacy and most have consulting rooms where you can ask for advice in private. Go to the NHS website to find your nearest open pharmacist.
  • Contacting your GP practice or visit their website to get help. GP practices can arrange for you to speak to or see a GP or another healthcare professional. If you need help outside of normal hours, check your practice website for extended or enhanced access.

Remember, only call 999 in the event of a serious or life-threatening emergency.
See more advice about which service is most appropriate for your needs.

Hillingdon Community Health Charter

Hillingdon Health and Care Partnership (HHCP) has committed to developing a Community Health Charter.  The intention of this document is to set the standard for how HHCP will involve residents and Hillingdon’s community in the design and development of its work.

The NHS North West London Involvement Charter can be found within NHS North West London’s Involvement Strategy.

HHCP want to involve residents, and our voluntary and community sector in Hillingdon, to ensure that the standards set out in the charter reflect the views and experiences of those living in the borough.  To get involved in the creation of the Community Health Charter, please share your views by completing this survey.   Alternatively, if you would prefer to share your views by other means, or would like to access the survey in another language, please contact: james.connell@nhs.net.

Local Flood Risk Management Strategy consultation

Hillingdon’s updated Local Flood Risk Management Strategy outlines how the Council will manage and reduce flooding risk. They welcome residents’ input, information and participation to ensure they fully understand where there are existing flood problems and that the approach best reflects the needs of Hillingdon’s communities.  Find out more at https://www.hillingdon.gov.uk/flood-strategy-consultation

Waste weekend events raise £50,000 for Harlington Hospice

Hillingdon residents have raised £50,000 for Harlington Hospice by giving unwanted household items a new lease of life.  Since January 2020, the Council’s waste weekend events have provided residents with the opportunity to donate and re-use items left by others if they make a charitable donation. The funds raised support the hospice to provide invaluable care for people and their families living with serious or terminal illness .

Operated by Powerday on behalf of the council, the waste weekends create a pop-up civic amenity site in West Drayton, which is a free facility for residents to use every weekend, 9am to 4pm, to dispose of household rubbish and recycling.

The Mayor of Hillingdon, Cllr Shehryar Ahmad-Wallana, Cllr Eddie Lavery, Hillingdon Council’s Cabinet Member for Residents’ Services, and Powerday staff, presented representatives of Harlington Hospice with a cheque at a special celebration event on Saturday 20 January.

Wendy Whyte, Community Fundraiser at Harlington Hospice, said: “The incredible support we’ve received from the waste weekend charity shop over the last four years means so much to our hospice.
“At Harlington Hospice, we’re here to support people living with serious or terminal illness in Hillingdon and the surrounding areas. We believe that everybody living in our community should be able to access the care and support they need to be able to live each of their days in their own way, to the fullest.
“Through the generosity of our community, we’re able to provide this support through our inpatient unit at Michael Sobell House, Hospice at Home, Wellbeing, Psychological and Emotional Support (including our Child and Adolescent Bereavement Service), Harlington Care and education and information services.
“On behalf of the whole team at Harlington Hospice, we are so grateful to everyone who has donated and purchased items from the shop over the last four years, and a big thank you to the waste weekend team for choosing to support our charity.”

Cllr Lavery, said: “This is a fantastic achievement by our residents and shows an ongoing commitment to reduce waste, recycle and re-use items. I’d like to thank them for their efforts, every single donation makes a huge difference to the lives of other residents in need of additional care and support.  “Our waste weekends provide residents with the opportunity to recycle items they no longer need while making a positive contribution to a local charity. This helps to reduce the environmental impact and supports our commitment to create a green and more sustainable borough for future generations.”

To find out more about the council’s waste and recycling centres, including the waste weekends, visit www.hillingdon.gov.uk/waste-and-recycling-centres

Can you help support Homestart?

Home-Start Hillingdon was established at the beginning of 1999, and is based in Hillingdon. This family support service for families in Hillingdon and the surrounding area was set up to offer a service, free at the point of access that would be available to all and completely independent of statutory agencies.
The scheme has 5 members of staff who work closely with a network of around 30 trained volunteers who carry out home-visiting support to families.

Home-Start Hillingdon recruits and trains local volunteers and carefully matches a volunteer to visit a family in their own home for a couple of hours a week. All of the families we support must have at least one child under five.

Find out more at www.homestart-hillingdon.org.uk

Consultation on London Borough of Hillingdon Budget Proposal 2024/2025

Dear Resident,

Each year the council must consider and agree a balanced budget for its services and the amount of local council tax to be raised from residents and businesses, to help fund this budget.

In considering its options for 2024/25, the Council is keen to hear the views of residents and local businesses on its budget proposals.

For information about the Council’s Budget Proposals and to have your say about them, please click on the link:  Budget proposals for 2024/25 – Hillingdon Council

The deadline for comments is midnight on Sunday 28 January 2024.

If you have any problems accessing the online survey or would like to receive a paper copy of the survey, please contact the Customer Engagement Team on 01895 277038 or email customerengagement@hillingdon.gov.uk

Kind Regards
Customer Engagement Team
London Borough of Hillingdon
2N/09, Civic Centre
High Street Uxbridge UB8 1UW
Tel: 01895 277038
www.hillingdon.gov.uk

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