Help Healthwatch Gather Feedback on GP Services in Hillingdon

HomeHealthwatch Hillingdon is the health and social care champion for the borough. We are conducting a survey to gather community feedback on accessing general practice (GP) services in the area. Our aim is to understand residents’ experiences and preferences regarding GP access, which will help shape recommendations to improve these services based on the community’s needs.

The survey offers residents the opportunity to share their recent experiences and priorities for accessing GP services. By collecting a wide range of insights, we hope to inform changes that can make GP services more accessible and responsive to the community.

In this email, I’ve included a link to an article providing further information about the survey, along with the survey link itself. The survey is brief and anonymous, and all responses will contribute to a clearer understanding of community perspectives on GP access. Please note that the survey will remain open until 31 December 2024, as we will begin analysing responses in early January.

If you have any questions or require additional materials for distribution, please do not hesitate to contact me. Thank you for your support in amplifying residents’ voices on this important matter.

Survey: https://healthwatchhillingdon.org.uk/gp-access-and-experience

Survey Article: https://healthwatchhillingdon.org.uk/news/2024-01-12/what-your-experience-accessing-gp-services

Regards,
Mohammed Dardouk
Community Research & Project Support Officer
Healthwatch Hillingdon

Christmas events in Hillingdon

Hillingdon Council is continuing to offer light displays, free parking for residents to support shopping locally and a range of festive events and activities.

Once again, the council is supporting 28 council-led and four community-led Christmas lights schemes, which will illuminate areas across Hillingdon’s 21 wards, including the display at the Civic Centre forecourt on Friday 15 November which will be switched on by the Mayor of Hillingdon, Cllr Colleen Sullivan. Residents are invited to come along from 5.45pm and enjoy free mulled wine, mince pies, tea and coffee while listening to festive tunes from a brass band and carol performances by local schools and choirs.

Residents are also being encouraged to shop locally to support the borough’s high streets and independent businesses. The council is once again providing free parking to HillingdonFirst cardholders on Saturday 14 and Sunday 15, and Saturday 21 and Sunday 22 December. This offer is available in council-owned car parks and on-street parking bays. Residents using PayByPhone must register their HillingdonFirst card on the app. For more information, visit www.hillingdon.gov.uk/festive-parking.

Many local businesses offer residents with HillindgonFirst cards discounts on their products and services. For a list of participating businesses, visit www.hillingdon.gov.uk/businessdirectory.

From Monday 2 December, the council’s Rural Activities Garden Centre on West Drayton Road, Hillingdon will be selling real Nordmann non-drop premium real Christmas trees. Priced competitively between £40 to £60, depending on height, these high-quality trees are perfect for adding a festive touch to your home. A variety of potted trees grown at the centre, alongside a collection of handcrafted Christmas wreaths, festive gifts and decorations will also be available.

Hillingdon theatres will be putting on performances of The Santa Show and Snow White starting from Thursday 5 December at the Compass Theatre in Ickenham. For the full listings and to book, visit discover.hillingdon.gov.uk/theatres.

Libraries across Hillingdon will be hosting festive children’s storytime sessions, light-up Christmas card, advent calendar and snow globe making workshops, and Christmas-themed coffee mornings with carol singing from local schools for older residents. Free mini wreath making sessions will be hosted at Cranford Park on Saturday 30 November, Sunday 1 and Saturday 14 December from midday to 2pm. And The Battle of Britain Bunker will have Mess Hall crafts and trails around the museum on Saturday 14 and Sunday 15 December from 11am to 3.30pm.

Leader of the Council, Cllr Ian Edwards, said: “We are continuing to invest in our communities and put up Christmas lights, offer free parking over two weekends and host a range of festive events and activities in our libraries and heritage sites.

“These events are a wonderful opportunity for families to come together, and I also encourage everyone to shop local and support our independent businesses as we celebrate the season of giving.”

For more information on Christmas events and to book spaces (where necessary), visit www.hillingdon.gov.uk/events.

review of Hillingdon’s Strategic Climate Action Plan

The consultation on the review of the Strategic Climate Action Plan was launched on 11 November 2024.  It runs until 12 January 2025.

The review sets out the actions for the next three-year cycle to ensure we maintain the right priorities and allocate resources accordingly.  We are therefore very keen for people to engage with this consultation, to share views and thoughts and to be involved in the way we continue to respond to the climate emergency.

The consultation can be found on this link: https://www.hillingdon.gov.uk/climate-strategy-consultation

There is a survey within the consultation page that allows you to feedback your views, share your ideas and make suggestions.

If you have any questions, please e-mail climate-emergency@hillingdon.gov.uk

We very much welcome and encourage views from all our residents and communities.

Blue Badge amnesty to crack down on fraud

A Blue Badge amnesty has been launched by Hillingdon Council to reduce incidents of disabled parking permit fraud.
The amnesty from 18 November to 2 December is an opportunity for residents to hand in badges they have that they are not entitled to with no questions asked or any ramifications.
More than 14,000 residents have Blue Badges issued by the council. The service is highly valued by people with disabilities and serious health conditions who struggle with mobility.
Residents can return Blue Badges that have expired, belong to another person or are no longer necessary to the collection boxes in the reception areas at the Civic Centre, Uxbridge, Botwell Green Library and Northwood Hills Library.
As part of Fraud Awareness Week (17 to 23 November) the council is also raising awareness of common types of fraud, how it’s tackling them and how residents can play their part in reporting deception.
The council’s counter fraud team has identified savings related to fraud and prevented the loss of more than £5.8 million so far this financial year and the team is ranked one of the best in the country for recovering the most social housing (103 properties) thanks to its proactive investigative work.
Cllr Martin Goddard, Cabinet Member for Finance and Transformation, said: “Blue Badges help people with disabilities and health conditions park closer to their destination but sadly they can be abused which is unfair on those that rely on the exemptions and dedicated parking spaces.
“We have prosecuted 11 people for Blue Badge fraud in the past year with each receiving a fine, and we are giving people who may be misusing them this opportunity to return them with no questions asked.”
If you suspect that someone is committing fraud against the council, you can report it directly to us in confidence at www.hillingdon.gov.uk/reportfraud or by calling 0800 389 8313.

Council update on the Beck Theatre

Hillingdon Council has appointed commercial theatre consultants to support its procurement of a long-term operator for the Beck Theatre in Hayes.
The council had been seeking to negotiate a new lease with Trafalgar Theatres for them to continue its management of the facility at a peppercorn rent with the council being responsible for essential repairs and maintenance. Trafalgar has insisted that, in addition, the council pay an ongoing subsidy. The council has determined that this is no longer appropriate with public finances under such pressure, noting Trafalgar Theatres is a profit-making company that pays dividends to its owners.
In the absence of an agreement, Trafalgar’s contract with the council will cease on 13 January and the Beck Theatre will close while the consultants seek new management.

Cllr Ian Edwards, Leader of Hillingdon Council, said: “We recognise the valuable contributions our theatres make to our communities and are committed to retaining a strong community arts and culture offer.
“Council officers and elected councillors continue to work tirelessly to secure the venue’s long-term stability as a commercial theatre without financial subsidy from the taxpayer.
“The consultants will begin their work immediately.”
The council will provide further updates in due course.

Eastcote Residents Open Forum

Many thanks to all who attended the open forum; we hope you found it useful and enjoyed meeting your neighbors.  Please email us with any questions or thoughts arising from the meeting

Hillingdon Council honours its dedicated foster carers

The outstanding commitment and unwavering support of Hillingdon Council’s foster carers have been recognised at a special awards ceremony.

Hillingdon Council’s Foster Carer Appreciation Event celebrated carers with a combined total of 120 years’ fostering experience with the council recognised for their long service at the Battle of Britain Bunker Exhibition and Visitor Centre, Uxbridge on Friday 11 October.

Amanda and Peter Botterill, and Lynne and Michael Moore were each recognised for 25 years’ service.

Satinder and Jagmohan Gill were honoured for 15 years, while Bernadette and Christopher Hills-Scott, Rachel and Andy Langford, and Garry and Elise Simkins received awards for 10 years’ service. Kerriann and Carl Follett, Mary and Kerry Hennessy, Vanda Hewett, Jeanette Isaacs and Julie Reynolds were all recognised for five years of fostering with the council.

They received their awards from Cllr Heena Makwana, Chairman of the council’s Children, Families and Education Select Committee and Emma Kavanagh, the council’s Assistant Director for Corporate Parenting and Fostering.

Satinder and Jagmohan, from Uxbridge, have fostered 37 children. Satinder said: “You have to put in a lot of time, but it’s very rewarding just to see them grow and change. The house is full of laughter and giggles, it’s lovely and brings your house to life. I just love looking after children and it’s very rewarding to see them thriving.

“We’re just really proud to be part of the borough and I’ve been really well supported by the council for the last 15 years.”

Garry, from Eastcote, was recognised alongside his late wife Elise. Together they had fostered 16 children. He said: “We had time to do it, a good family home and a loving family and we thought we had something to offer children in need.

“If you have got time to give, the rewards come back to you, and you see how much they improve in your care. Every child has left us, I believe, better than when they arrived.”

A further eight awards – Embracing Change, Compassion in Fostering, Fostering Mentor of the Year, Fostering Ambassador Award, Exceptional Care Award, Resilience in Fostering Award, Newcomer of the Year Award and the Sibling Support Award – were also presented.

These awards recognised foster carers who have gone above and beyond in supporting their peers and children in remarkable ways.

Roy and Filomena Taylor, from Hillingdon, won the Exceptional Care Award. They are currently caring for four children and have fostered more than 20 children in the past 13 years.

Filomena said: “We enjoy seeing the children progress, providing them with a home and just giving them the love and nurturing they need.”

Roy said: “When you’re doing the school run and the child starts holding your hand it’s so monumental that you’re making that link and that bond with them.”

Cllr Susan O’Brien, Hillingdon Council’s Cabinet Member for Children, Families and Education, said: “The commitment and dedication of the council’s foster carers has made a profound and positive impact on the lives of so many children and young people, and this was the council’s way of saying ‘thank you’ for their continued dedication.

“The event was a wonderful opportunity to recognise the life-changing support our foster carers provide and celebrate their achievements. Congratulations to all our award winners.”

Since the council launched its campaign to recruit more foster carers in May with an unrivalled payment and benefits package, it has received more than 100 enquiries.

The council offers the most competitive package in London, where foster carers can now earn up to £1,500 per week and receive a 25 per cent reduction in council tax when looking after a child in care.

This also includes £1,000 off utility bills, a winter fuel allowance and a family Merlin and leisure pass. This equates to an annual salary of up to £72,000.

Find out more about the council’s fostering service by visiting www.hillingdon.gov.uk/fostering

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