Category: Democracy & Council

Environment Agency and Hillingdon Council Flood Page

The Environment Agency and Hillingdon Council Flood Page was recently launched.

The page contains practical advice for residents on checking their flood risk, signing up to alerts and warnings along with how to respond and recover from flooding. There is a tool which allows residents to share their flood experiences as well as a survey to let us know how we are doing and what we can improve on.

https://engageenvironmentagency.uk.engagementhq.com/be-flood-prepared-hillingdon

Have you tried the new Hillingdon My Account?

Hillingdon Council has launched a new My Account. Existing users need to create a new account, and HillingdonFirst cardholders are being asked to re-link their membership numbers.

Some residents have found the process straightforward, while others have experienced difficulties setting up their account or accessing the service they needed. Eastcote Residents’ Association would like to hear how you got on.

Please email Andrew at chair@eastcotera.co.uk  by the end of Wednesday 16 September. It would be helpful if you could briefly tell us:

  • what you were trying to do;
  • whether you used the website or an app;
  • what worked or where you became stuck; and
  • the wording of any error messages, with screenshots if available.

Please do not send passwords, full HillingdonFirst card numbers, or other sensitive personal information.

Andrew will collate the feedback and pass it on to our councillors.

You can find the new My Account here:

https://pre.hillingdon.gov.uk/myaccount

Have your say on The Morford Way Conservation Area Appraisal

Hillingdon Council are updating the Morford Way Conservation Area (CA) Appraisal and you are asked to give your comments and/or put any questions you may have.

The Conservation Area covers Morford Way, the two Field End Road parades on
either side of it & Morford Close.

It is a great initiative that will up-date the 2012-2013 version and cement the document’s contents to ensure they will contribute positively to the protection of the history of our local area, respecting and enhancing its unique character.

The appraisal suggests the possibility of 5 new locally listed houses – we are aware that this has caused some concern among residents and would just say local listing is being used to highlight buildings of particular interest in the CA. This is not national listing and does not change the permitted development rights they currently have. You can ask more about this at the drop-in session detailed below.

This affects the environment for all who live and work in the area for years to come.

This affects the environment for all who live and work in the area for years to come.

We urge you to join in the consultation process and in particular, to attend the drop-in session to express your views and/or ask any questions directly.

If you cannot attend the session but have any questions or points for the Officers, email the details to Jackie Redrup, ERA Planning Representative, and she will address them at the session and get the Officers’ responses to you. Jackie’s email address is planning@eastcotera.co.uk.

The appraisal document & on-line consultation form are on the Hillingdon Council website under Morford Way conservation area consultation.  https://www.hillingdon.gov.uk/article/15132/Morford-Way-conservation-area-consultation

This CA consultation now ends on 30th January 2026 (was 9th January).

Unfortunately, the news of the appraisal was not widely advertised, which is why the Resident’s Association is distributing this flyer to all the properties in the CA to ensure everyone is informed now and can still have their say and raise any concerns.

With very best wishes for the New Year
From the Eastcote Residents’ Association

Annual Electoral Register Update

London Borough of Hillingdon (The Council)  has sent to some residents their annual electoral register update by email.
These update requests are issued every year to residents on the Electoral roll and ask the householder to update the Council on all persons living in the property who are eligible vote in local and general elections.

Residents who did not tick a ” contact me by email ” box will still receive a hard copy by post.

ERA has heard that some people are concerned to receive this email and are worried that it might be a scam.  We wish to assure residents who have received this email from Mike Liddiard at the London Borough of Hillingdon that this message is genuine.  The link takes you to the Electoral roll website, insert your postcode, and confirm the eligible residents.
The whole process take two minutes.

Update from Citizens Advice Hillingdon

We are writing to formally update you on upcoming changes at Citizens Advice Hillingdon.  Following a recent tender exercise, we will no longer receive core or mental health funding from Hillingdon Council. The new contract for Information, Advice, Guidance, and Well-being support has been awarded to the Hillingdon Advice Partnership, led by Age UK Hillingdon.

We are working closely with the new provider to ensure a smooth transition, making sure no client is left without essential support. These changes will take effect from 2nd June 2025.

As you know, Citizens Advice Hillingdon has proudly served the borough for many years, providing impartial, confidential advice to thousands of residents. From 2nd June, we will continue to deliver our specialist advice projects in key areas, including:

  • Employment Advice Services
  • Macmillan Cancer Support Services
  • Outreach services at Hillingdon Food Bank
  • The Workwell Programme

Council to roll out new parking technology to clamp down on irresponsible parking

Hillingdon Council is set to modernise its parking enforcement by purchasing a vehicle fitted with Automatic Number Plate Recognition (ANPR) to help clamp down on unauthorised parking. 

The council’s Cabinet gave the green light for the vehicle to be purchased.  

The decision follows a successful 26-day trial of the technology in July 2024, which saw a vehicle deployed across three of the borough’s wards (Heathrow Villages, Uxbridge and Northwood Hills) to detect vehicles parking in the council’s parking management schemes without the correct permits or exemptions. During the trial, 602 different streets were visited, more than 7,500 checks were made and 62 PCNs issued. 

The new technology allows Civil Enforcement Officers (CEOs) to carry out more checks across a wider area in less time. The ANPR cameras, linked to the council’s parking permit database, highlight potential parking contraventions to the CEOs, who can then follow up with a manual verification and check for valid parking approvals, such as visitor permits and blue badges. Not all alerts result in a Penalty Charge Notice. 

The technology will also provide additional benefits by allowing CEOs to help with the enforcement of the council’s Public Spaces Protection Order (PSPO) to stop taxis and private hire vehicles waiting in residential streets near Heathrow Airport (unless they are collecting or dropping off passengers in those streets or are based or live there) which came into force in February. 

As a result of the effectiveness of this technology and to create a more sustainable parking enforcement service by reducing fixed camera maintenance costs, the council’s Cabinet also agreed for some fixed School Keep Clear (SKC) cameras to be decommissioned. Instead, the ANPR cars will be deployed to monitor adherence at school sites across the borough and maintain road safety around schools and surrounding streets, with SKC cameras maintained in the 10 locations with the highest levels of detected non-compliance. 

Cllr Eddie Lavery, Hillingdon Council’s Cabinet Member for Community and Environment, said: “We’re committed to being a digital-enabled, modern council, which delivers value for money for residents.  

“We’re always looking for ways to reshape services, and following the ANPR trial last summer it clearly showed that this technology can be a more effective and efficient way to carry out parking enforcement activity, including SKC areas and our new PSPO.    

“The rollout will support our CEOs to cover larger areas and provide greater flexibility in their deployment to busy areas, ensuring parking remains accessible, fair and our roads are safe for all users.” 

For more information about parking in Hillingdon, visit www.hillingdon.gov.uk/parking.

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