Category: News

Independent Health Complaints Advocacy Service

Are you unhappy with the care and treatment that you, or someone else, is currently
receiving or has received from the NHS?  Do you want to complain and get things put right?  The statutory IHCAS works within the NHS Complaints regulations.  IHCAS Advocates can help you to use this process to raise your concerns.
Independent Health Complaints Advocacy is:
• Free
• Independent
• Confidential

IHCAS can:
• Listen to your concerns
• Signpost you to the right organisations outside of the complaint process if you need these
• Answer any questions about the complaints procedure and explain your options
• Provide a step by step guide to the complaints process and some self help tools
• Provide you with a POhWER advocate, who can help you to make your complaint and support you through the NHS Complaint process
• Support you to make a complaint about care and treatment provided or funded by the NHS
• Support you to make a complaint on someone else’s behalf if they would like you to
• Support you to raise and ask questions following a death
• Support a young person under 16 if they have capacity to reach their own decisions. If a child
does not have the capacity to make a decision about their treatment, only a parent or guardian may complain on behalf of their child without permission.
IHCAS can’t:
• Guarantee that a complaint will be investigated if it is over 12 months old
• Investigate complaints
• Give legal advice
• Give medical advice
• Provide counselling
• Help with issues not covered by NHS complaints regulations, such as privately funded treatment, personnel matters, such as getting staff disciplined or contractual matters
• Help with legal action and matters relating to compensation
• Provide a secretarial service.

We aim to work with everyone, taking account of their needs.  Find out more:  IHCAS Leaflet

Good Thinking London

Good Thinking supports Londoners to look after their mental health and wellbeing in a way that works for them.

Since its launch in 2017, more than half a million people have used their digital service to tackle anxiety, stress, low mood, sleep problems and other concerns. Good Thinking is free for Londoners thanks to the support of the Mayor of London, London Councils, Directors of Public Health and Public Health England. It is delivered by Healthy London Partnership.

Available 24/7 on any device and completely anonymous, Good Thinking provides a range of resources to help Londoners improve their mental wellbeing, including free NHS-approved apps, articles, blogs, podcasts, self-assessments, videos and workbooks. All the apps they recommend are independently assessed and their clinically-validated self-assessment tool is powered by DoctorLink.

Cattle returning to Poors Field 12/05/2021

8 Sussex Brown cattle (Brown / Red in colour) have returned to graze on Poor’s Field, near Ruislip Lido from Wednesday 12 May. The cattle will be staying in the area until Sept 2021, then returning to their winter location. OWL in partnership with the Ruislip Woods NNR Management Advisory Group and London borough of Hillingdon, respectfully ask that if you are visiting the area, please:

  • Give the cattle plenty of space
  • take your litter home
  • always keep dogs under control and in sight
  • Close all gates to keep the cattle safe.

 

Ruislip Woods update

Ruislip Woods Trust and the expansion of Copse Wood – update 2nd May 2021

Until October 2020 the triangle of woodland at the top of Copse Wood, (29.1 acres) bordered by Copsewood way was in private ownership, the rest having been sold to the Middlesex County Council by Kings College in 1938. In the 1982 Long Term Management Plan for Ruislip Woods adopted by the London Borough of Hillingdon (LBH) a recommendation was made that the wood be purchased and incorporated into the public open space.

In 2013 two Trustees of Ruislip Woods Trust (RWT) contacted the owners to discuss the  purchase of the wood and eventually an offer was made which was declined. In January 2020 initial conversations between myself and one of the owners of this woodland started and after discussing it with the other Trustees we decided to make another attempt to buy the land. Having obtained a valuation, I made a new offer to the owners and we eventually agreed on a purchase price of £88,000. Following protracted contract negotiation between the parties completion of the purchase by the Trust took place on the 7th October 2020 whereupon it was immediately sold to LBH.

In Autumn 2020, the Department of the Environment set up a £40M Green Recovery fund administered by the National Lottery Heritage Fund, Natural England and the Environment Agency and opened it for applications. The fund is designed to create 3000 jobs for environmental projects. LBH and Groundwork made an application and were jointly awarded £190K. The projects to be funded locally include management work in the new part of Copse Wood and the appointment of an Education officer based at the Woodlands Centre at Ruislip Lido. The overall project is entitled Natural Connections Colne Valley.

A steering group for the project was created in December and consists of representatives from LBH, Ruislip Woods Trust, Bucks County Council, Groundwork South, and the Colne Valley Park
Groundwork has set up “Green teams” to undertake the practical management and have appointed a Project Manager and Green Team Supervisor and we are waiting for news from LBH regarding the appointment of an Education officer.

The Green team started work at the northern end of Copse Wood in mid-April and has been removing invasive species such as Laurel and Holly and will be undertaking some coppicing of the Hornbeam each side of the official footpath R63.

At the 13th April 2021 RWMAG (Ruislip Woods Management Advisory Group) meeting, the guest Councillor Eddie Lavery LBH Cabinet Member for Environment, Housing and Regeneration agreed with the proposal to set up the necessary Management Plan to allow this purchase to be added to the NNR in time for the 25th anniversary of the Ruislip Woods NNR being designated London’s first NNR in May 1997.

Mark Morgan
Trustee/Treasurer/Acting Chairman to Ruislip Woods Trust

HS2 works update

From 17 May 2021, HS2 will be carrying out utility surveys and utility connection along Harvil Road as part of the road realignment works.  Temporary traffic management and lane closures will be required to ensure the works can be carried out safely.

They will work during off peak hours and out of hours where possible to minimise disruption.
They do not expect services to be interrupted however the utility company concerned will provide pre-notification to affected households if an interruption becomes necessary.
For further information please see HS2 works notification.
If you have a question about HS2 or their works,
please contact HS2 Helpdesk team on 08081 434 434 or email hs2enquiries@hs2.org.uk.

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